My Performance Coach approach
WOWing Customers – Customer Experience Program (Service Excellence)
WOWing Customers – Customer Experience Program (Sales Excellence)
EXCELLERATOR Powerful Leadership Series
EXCELLERATOR Management Workshops Series
EXCELLERATOR Team builder workshops
Building a team around a particular project
Building cohesion of a team in times of change or new opportunities
Getting a new team off the ground
Developing a current team that is working well
Facilitating improvement in team working where difficulties have arisen
Personal Development Workshops
World Class Client Engagement and Relationship Building

Facilitate improvement in a team working where difficulties have arisen

We have worked with a number of teams in crisis.  This is often combined with a team leadership issue.  Where this is the case we have designed a number of solutions.  We commenced with completing a 360 leadership survey for the team leader and a team engagement survey to identify key areas of focus for the leader and the team. 

We began coaching the leader to improve their skills and behaviours.  After a period of eight weeks we facilitated 2 half day team building workshops using DISC or MBTI, team role profiles, facilitating an open and constructive conflict resolution session and team action planning to resolve issues.