My Performance Coach approach
WOWing Customers – Customer Experience Program (Service Excellence)
WOWing Customers – Customer Experience Program (Sales Excellence)
EXCELLERATOR Powerful Leadership Series
EXCELLERATOR Management Workshops Series
Employment Law for Managers
Powerful Recruitment and Selection
Managing under-performance
Inspirational Change Management
EXCELLERATOR Team builder workshops
Personal Development Workshops
World Class Client Engagement and Relationship Building
Mentoring Programs

Example of Programs

  • Provide a framework for recruiting and selecting the right people for your business
  • Understand how the different laws interact and sometimes conflict in the recruitment and selection process
  • Understand the true cost of getting recruitment wrong
  • Understand the different paths to recruitment (e.g. online, agencies); the pros and cons
  • Understand the do’s and don’ts
  • Understand the referencing process
  • Develop rapid rapport building skills
  • Develop strong selection criteria – fit for role, fit for culture, fit for future potential
  • Develop superior behavioural event questions – ensuring fit for role, culture and future potential
  • Develop key skills in managing an effective behavioural interview
  • Develop critical questioning skills
  • Develop your EVP (Employee Value Proposition)
  • Identify non-congruent applicants and potential issues